Oslo City Centre - Tollbugata 11

✈ From Oslo Airport (Gardermoen)

Fastest route:
Take the Airport Express Train (Flytoget) or a Vy Train from Oslo Airport Gardermoen to Oslo Central Station (Oslo S).

• Flytoget: approx. 19–22 minutes → https://flytoget.no/en

• Vy Train: approx. 23–25 minutes → https://www.vy.no/en

🚶‍♀ Walking – short and easy route (approx. 8 min)

Follow the signs for “Jernbanetorget / Karl Johans gate / Sentrum” and use the main exit towards Jernbanetorget.

Outside the station, walk straight ahead towards Karl Johans gate and cross the traffic lights by Byporten Shopping.

Continue straight ahead to Dronningens gate, then turn left, and take the first right into Tollbugata.

Tollbugata 11 is on the right-hand side, between Pascal Konditori and Pascal Café, just before Kirkegata.

Google Maps:
https://www.google.com/maps/dir/Oslo+S,+Jernbanetorget,+Oslo/Tollbugata+11,+Oslo/

🚆 Tram – fastest public transport option (approx. 5 min + 2 min walk)

Walk to Jernbanetorget Tram Stop in front of Oslo S.
Take Tram 11 (Frogner), 12 (Skøyen) or 13 (Bekkestua).

Get off at Dronningens gate (2 stops).
Walk one block down and turn right into Tollbugata – no. 11 is located between Pascal Konditori and Pascal Café, just before Kirkegata.

Google Maps:
https://www.google.com/maps/dir/Dronningens+gate+Trikkeholdeplass,+Oslo/Tollbugata+11,+Oslo/

Tickets and real-time info: https://ruter.no/en/journey-planner/

🚌 Bus – alternative option

Bus 30 (Bygdøy), 31 (Snarøya) and 70 (Vika) stop at Kvadraturen / Dronningens gate.
Walk about 2 minutes to Tollbugata 11 (between Pascal Konditori and Pascal Café).

Google Maps:
https://www.google.com/maps/dir/Dronningens+gate+bussholdeplass,+Oslo/Tollbugata+11,+Oslo/

🚖 Taxi

A taxi from Oslo Central Station (Oslo S) takes approx. 4–5 minutes (about 10 minutes during rush hour).

• Oslo Taxi: +47 02323 | https://oslotaxi.no

• Norgestaxi: +47 08000 | https://norgestaxi.no

🌙 Late arrival (after midnight)

• Flytoget runs until approx. 00:50 from Gardermoen.

• Vy Trains (R10 / RE10) operate throughout the night.

• Night buses N12 and N15 stop near Dronningens gate / Tollbugata.

Real-time planner: https://ruter.no/en/journey-planner/

🕒 Total travel time: approx. 30–40 minutes from Gardermoen to the door.

🛬 From Torp Sandefjord Airport

• Take the Torp Shuttle Bus (4 min) → Torp Station
  https://torp.no/en/transport/to-and-from-the-airport/

• Take the Vy Train to Oslo Central Station (Oslo S) (approx. 1 h 45 min)
  https://www.vy.no/en

• From Oslo S, either walk or take Tram 11, 12 or 13 as described above.

• Taxi from Oslo S: approx. 5 minutes, usually NOK 150–250.

No, Maya Apartments is a contactless concept without a staffed reception. You can always reach us by phone or email if you need assistance during your stay.

Contactless Check-in:
MAYA Apartments offers fully contactless check-in – you do not need to meet anyone upon arrival.
All necessary details and your personal door codes are sent to you either by e-mail or SMS, the day before or on the day of arrival.

How to Check In:

1. You will receive your address, apartment number, door codes, and step-by-step instructions for entering the building and apartment.

2. The door codes are automatically activated from the check-in time.

3. Follow the instructions provided for your specific apartment/address.

4. Wi-Fi details and practical information are also included in your check-in instructions.

Important:
Please make sure your contact details (e-mail and phone number) in the booking are correct.
It is the responsibility of the person who made the booking to forward the check-in information to the guest staying in the apartment.
👉 Contact us immediately if you have not received your check-in information by your arrival day.

📞 For urgent issues (such as a door code not working), please call the emergency phone number provided in your check-in information.

Standard Check-out Time:
Check-out is no later than 11:00 AM on the day of departure.
After this time, your door code will be automatically deactivated.

How to Check Out:

• Check-out is fully self-service – you do not need to meet anyone.

• Follow the instructions provided for your specific apartment/address.

• Close the door behind you when leaving – the door locks automatically.

• Make sure to take all personal belongings and dispose of any trash in the waste room at the property.

• You do not need to return any keys – the door code will stop working after check-out.

Late Check-out:
If you wish to have a late check-out, please request it in advance.
Approval depends on availability and may involve an additional fee.
We will confirm as soon as we know if it is possible.

Yes, towels, bed linen, and final cleaning are included in your stay.

Pets are generally not allowed, unless otherwise agreed upon in advance.

Yes, the tap water in Norway is safe to drink. It comes from clean natural sources, and it is regularly tested to maintain high quality.

Do I need to buy bottled water?

No, there is no need to buy bottled water. Tap water in Norway is fresh, safe, and free. Many people actually prefer it over bottled water.

What does it taste like?

Norwegian tap water is known for being very clean and fresh, often with a neutral taste because it comes from lakes and mountain reservoirs.

Is it safe for children?

Yes, tap water in Norway is safe for everyone, including children and infants.

Please note that not all apartments are equipped with a dishwasher. If your apartment has one, please follow the instructions below.

🔹 How do I use the dishwasher?

Instructions:

1. Turn on the water supply
   Before starting, make sure the water supply to the dishwasher is turned on.
   The valve for the water supply is usually located on the main kitchen tap and should be turned to the left (open position).
   Please note that the design may vary between apartments.
   You can tell the water is on when you hear water flowing into the machine after starting a program.

2. Use the correct detergent
   You may use either a dishwasher tablet (provided upon arrival) or dishwasher powder.
   As part of our welcome kit, we provide a couple of dishwasher tablets at check-in.
   After that, guests are responsible for refilling their own supplies during the stay.
   ⚠ Do not use liquid dish soap, as it can cause an unwanted “foam party” both inside and outside the dishwasher.

3. Select the correct program
   Choose the program that best suits your dishes, press start, and let the machine do the rest.

Tip:
Leave the door slightly open after the cycle to allow moisture to escape and help the machine dry faster.

The apartments have induction hobs. Please use pots and pans that are induction-compatible.

How to use the hobs:

1. Place an induction pot or pan on the hob you want to use.

2. Switch on and select a heat level – it heats immediately.

3. Always use the kitchen fan while cooking.

4. Child lock: If the hob does not respond, the child lock may be active. Hold the key symbol for a few seconds to unlock.

5. Stove guard: If the hob still does not respond, press the reset button on the stove guard until it beeps, then try again.

6. Main power switch: If it still does not work, turn off the red lever in the cupboard near your entrance door. Wait a few seconds, turn it back on, and try again.

⚠ No heat will be produced unless induction-compatible cookware is placed on the hob.

Yes, all our apartments have a hair dryer in the bathroom.

Please note: Hair dryers are not provided at Kasjotten, Skjettenveien 44.

🔹 How do I make it work?
Plug the cable into the socket above the mirror, and make sure the mirror light is turned on. Then switch on the main button on the hair dryer. Please see the attached image for guidance.

🔹 What if it doesn’t work?
Check that the plug is properly inserted and the mirror light is on. If it still doesn’t work, please let us know and we will assist you.

None of our apartments are equipped with air conditioning (A/C).
The buildings have natural and/or mechanical ventilation systems to maintain airflow.

During warmer months, we recommend:

• Airing out the apartment in the morning and evening when it’s cooler.

• Keeping windows and curtains closed during the day to block out heat.

• Using a table or floor fan, if available in your apartment.

🔹 Tip:
For extra cooling, you can place a bowl of ice water in front of a fan to create a refreshing airflow.